Privacy Policy

PRIVACY POLICY

a.) Personal Information Collected from Clients

Entrusted Heart Homecare Services may collect personal information from clients, including but not limited to: full name, date of birth, address, phone number, email address, emergency contact information, medical history relevant to non-medical care services, service preferences, and billing/payment details.

b.) Purpose for Collecting Personal Information

The personal information collected is used solely for the purpose of delivering high-quality non-medical home care services. This includes creating and managing care plans, coordinating caregiver assignments, maintaining safety and communication, managing billing and administrative tasks, and fulfilling regulatory or compliance requirements.

c.) Sharing of Customer Information

Entrusted Heart Homecare Services values your privacy. We do not share customer information with third parties, partners, or joint ventures for marketing or promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

d.) Messaging Terms and Conditions

You agree to receive text messages from Entrusted Heart Homecare Services sent from 510-225-4020. Message frequency varies and may include messages related to appointment reminders, caregiver scheduling, and general customer support. Message and data rates may apply. Reply STOP to opt-out at any time. Reply HELP for support.